A package designed to help young entrepreneurs who plan to open a hospitality service business, starting from the set-up, offers, suppliers’ selection and agreements, staff recruitment, staff training and consultancy service until the business operates successfully.
IN HOTELS, BARS AND RESTAURANTS
The Academy’s dedicated trainers will train your staff in the business facility where they operate.
This training is very effective and tailor made to suit your business needs.
INDIVIDUAL MENTORING
Individual mentoring is a program designed for business managers, offering professional know how, staff selection, staff motivation techniques, operational management, differentiation and strategical planning of the business.
Diagnose is a “Mystery visit” in your business by specialists of the hospitality field. The “Mystery visitors” will come to your business (Hotel, Restaurant or Bar) consume and act as guests to measure your business performance. All details like image, offer, staff performance, operational management, service etc, will be taken under consideration. The “mystery guests” then write a report and a plan of measures and suggestions to improve your business erformance.